At dewi311.net, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player under Philippine law.
dewi311.net processes all player data in full compliance with the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.
All data transmitted between your device and dewi311.net is protected using industry-standard TLS encryption. Your account credentials are stored using one-way hashing.
dewi311.net does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — ever.
As a Filipino player, you have the right to access, correct, and request deletion of your personal data held by dewi311.net at any time.
dewi311.net collects only the data necessary to operate your account, process transactions, and comply with PAGCOR regulatory requirements.
You can opt out of promotional communications from dewi311.net at any time through your account settings or by contacting our support team directly.
Summary: dewi311.net is committed to protecting the privacy and personal data of all players in the Philippines. This Privacy Policy is written in plain English to help you understand your rights and our obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using dewi311.net, you consent to the practices described in this policy.
dewi311.net ("the Platform," "we," "us," "our") is an online gaming platform serving Filipino players. We are committed to safeguarding the privacy of every individual who interacts with dewi311.net — whether you are a registered player, a visitor browsing our platform, or someone who contacts our support team.
This Privacy Policy describes how dewi311.net collects, uses, stores, shares, and protects personal data in connection with the operation of our platform. It also outlines the rights available to you as a data subject under Philippine law and explains how you can exercise those rights.
This policy applies to all personal data processed by dewi311.net in connection with your use of the platform, including data collected through our website, mobile interface, customer support channels, and payment processing systems.
Please read this Privacy Policy carefully alongside our Terms & Conditions. By registering an account or using dewi311.net, you acknowledge that you have read and understood this policy.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, dewi311.net acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform users.
As the Personal Information Controller, dewi311.net determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how dewi311.net handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this policy.
dewi311.net collects only the personal data that is necessary for the purposes described in this policy. The categories of personal data we collect include:
Note: dewi311.net does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification under PAGCOR KYC requirements.
dewi311.net collects personal data through the following means:
dewi311.net uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and verification data |
| Age verification (21+ requirement) | Date of birth, government-issued ID |
| Processing deposits and withdrawals in PHP | Financial and transaction data |
| Fraud prevention and anti-money laundering compliance | Identity, financial, and technical data |
| Customer support and dispute resolution | Identity, contact, and communications data |
| Responsible gaming monitoring and intervention | Gaming transaction and usage data |
| Platform security and abuse prevention | Technical and usage data |
| Regulatory reporting to PAGCOR | Identity, financial, and transaction data |
| Promotional communications (with your consent) | Contact and usage data |
| Platform improvement and analytics | Anonymized technical and usage data |
dewi311.net will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Philippine Data Privacy Act of 2012, dewi311.net processes your personal data on the following legal bases:
dewi311.net does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
dewi311.net engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software providers, and IT infrastructure providers. These parties are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data protection law.
dewi311.net may disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of dewi311.net's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
dewi311.net may share your data with other parties where you have given your explicit prior consent to such sharing.
Important: dewi311.net does not transfer your personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place in the recipient country, consistent with NPC guidelines.
dewi311.net uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit dewi311.net. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of dewi311.net. dewi311.net does not use third-party advertising or behavioral tracking cookies.
dewi311.net retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, dewi311.net will securely delete or anonymize it in accordance with our data disposal procedures.
dewi311.net implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dewi311.net will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of RA 10173 and NPC Circular 16-03.
While dewi311.net takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dewi311.net login credentials.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by dewi311.net:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. dewi311.net will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Please note that certain rights may be limited where processing is required for compliance with a legal obligation, for the performance of a contract, or for the establishment, exercise, or defense of legal claims.
dewi311.net is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gaming. dewi311.net does not knowingly collect personal data from individuals under the age of 21.
If dewi311.net becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposits in accordance with applicable law.
If you are a parent or guardian and believe that a minor has registered on dewi311.net, please contact our support team immediately using the contact details in Section 14.
dewi311.net reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is indicated at the top of this policy.
Where changes are material, dewi311.net will notify registered players via the contact details on file prior to the changes taking effect. Your continued use of dewi311.net following notification of a material change constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how dewi311.net protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by dewi311.net, please contact our Data Protection Officer:
If you are not satisfied with dewi311.net's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Now that you know how we protect your data, join thousands of Filipino players enjoying slots, bingo, live casino, and more — all in Philippine Peso, all under PAGCOR regulations. Must be 21 years or older.
21+ only · PAGCOR regulated · GCash & PayMaya accepted · Data protected under RA 10173